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Requirements call
Share your expected volume, systems, sending teams and commercial requirements.
Solutions · By industry
Enterprise Bulk SMS Malaysia. Built for Bigger Volumes and Bigger Teams.
Globe gives larger Malaysian organisations one provider for bulk SMS, OTP and WhatsApp, with API and dashboard access, invoice billing, per-campaign cost reporting and a Kuala Lumpur support team. On an average day, about 3.2 million SMS go out through Globe, and the team has 20 years of Malaysian messaging experience. Your teams keep the simplicity they expect as volumes and requirements grow.
An enterprise bulk SMS provider is a messaging company that serves large organisations with high volumes, many sending teams, formal reporting and procurement requirements.
Group messagingOne account · every teamSMSOTPWhatsApp
Volume across campaignsLive
MarketingDashboard
FinanceInvoice
OperationsAPI
Customer careDashboard
All examples are illustrative.
Invoice billingKuala Lumpur supportPer-campaign cost
When business messaging becomes critical infrastructure
Choose what your organisation needs to protect: customer access, service continuity or a clear view across teams.
Verification & security
Keep the next step moving.
Verification codes help customers sign in or confirm an action. When messaging becomes part of that journey, delays can interrupt the experience.
Plan your verification flow with your IT and product teams.
A verification journey
Customer requests access
Your system requests an OTP
Customer receives the code
Illustrative workflow. No live traffic or results.
Typical enterprise communication challenges
Open each challenge to see what your team should plan for.
Volume and reliability
Campaigns and events create peaks. Share your expected demand so Globe can scope the setup with your team.
Many teams, one provider
Marketing, operations and IT can use one provider. Agree who owns each workflow and review campaign activity together.
Governance and audit
Review what was sent, when, and at what cost with exports and per-campaign cost visibility.
Procurement and risk
Bring service terms, company details and support responsibilities into your review before onboarding.
Bulk SMS vs OTP vs WhatsApp for enterprise teams
Compare the channels by the job your message needs to do.
Reach customers with a clear notification.
Use bulk SMS for customer updates, internal alerts and campaigns, through the API or dashboard.
NotificationsInternal alertsCampaigns
Enterprise fit
API and dashboard access support different team workflows.
Account-specific availability and commercial terms are confirmed with Globe.
Enterprise messaging use cases
Pick a use case to explore the channel and an example of the message.
Bulk SMS
Keep customers up to date.
Send clear updates about the services your customers use.
Example message
Your service request has been updated. Please check your account for details.
Illustrative content only.A formal path from requirements to review
From planning to ongoing review, follow five clear stages.
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Account and sender ID
Work with Globe on your account and sender ID setup.
03
Integration and testing
Integrate through the API and test the messaging journey before going live.
04
Go live
Start sending and review messaging activity as your workflows go live.
05
Regular reviews
Review requirements and activity with your account team as your organisation grows.
Value for your teams. Clarity for procurement.
Explore the operational benefits and the information for your procurement conversation.
Team benefits
Scale
About 3.2 million SMS go out through Globe on an average day. Discuss your expected volume and requirements with the team.
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Procurement information
Company and registration
Globe Bulk SMS is operated by Forest Interactive Sdn Bhd, Co. No. 578874-M.
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Frequently asked questions
Can Globe handle enterprise-volume bulk SMS in Malaysia?
About 3.2 million SMS go out through Globe on an average day. Tell us your volume and systems and we scope your setup.
Can several teams use one Globe account?
Marketing, operations and IT can all send through one provider, with per-campaign reporting and cost visibility.
Can we pay by invoice?
Yes. Prepaid top-up or monthly invoicing is available, per current terms.
Who is the legal entity behind Globe?
Globe Bulk SMS is operated by Forest Interactive Sdn Bhd, Co. No. 578874-M.
Do you offer an API?
Yes. Connect your systems to Globe by API. See the developers page.
Talk to a team that has been doing this for 20 years.
Share your volume, systems and requirements, and we reply within one business day.