business messaging
Business Messaging in Malaysia. Easy to Start, Ready to Grow.
Globe is a Malaysian business messaging provider based in Kuala Lumpur. We help businesses send bulk SMS, OTP verification codes and WhatsApp Business messages to customers across Malaysia, from a simple dashboard or through an API. Start today with free test credits, and grow without changing provider.
Business messaging is how a company sends order updates, reminders, verification codes and promotions to its customers' phones by SMS or WhatsApp.
The experience behind Globe's business messaging
Globe has worked in Malaysian messaging for 20 years. The same Kuala Lumpur team that sends today's campaigns also helps you verify customers and talk to them on WhatsApp.
Years in Malaysian messaging
20
SMS sent daily, on average
About3.2million
Bulk SMS vs OTP vs WhatsApp Business API: pick the channel for the message
Bulk SMS Malaysia
OTP SMS
WhatsApp Business API
Business messaging for e-commerce, education, finance and enterprise
Every industry sends different messages. Pick yours to see the flow.
- E-commerce and retailorder confirmation, shipping update, delivery alert, repeat-purchase offer.
- Educationclass notices, fee reminders and parent alerts that reach everyone.
- Financial servicestransaction alerts, OTP and payment reminders.
- Enterprise and corporatehigher volumes, more teams and formal procurement.
Why businesses choose Globe for bulk SMS in Malaysia
Built for Malaysia
a Kuala Lumpur team that knows Malaysian networks, customers and rules, and works in your time zone.
How to start sending business messages in five steps
- Tell us what you needyour business, your channel and roughly how many messages you will send.
- Get your account set upwe create your account and help you register your sender ID.
- Add contacts and write your messageupload a list, pick a template or write your own. Character count and cost update as you type.
- Send or schedulesend now, or pick a date and time.
- Track the resultssee sent, delivered and failed counts for every campaign.
Building on the API instead? The steps are: get your account, get your API credentials, send a test in the sandbox, go live, then monitor delivery reports.
Businesses that use Globe
SPR, Avon, IUMW, Gogopass Asia, Upstream System, Kimarie, Valse Technologies and Wasiyyah Shoppe use Globe for business messaging in Malaysia. Tell us what you want to send and we will recommend the right channel.
Frequently asked questions
What is Globe Bulk SMS?
Globe Bulk SMS is a Malaysian business messaging provider based in Kuala Lumpur. We help businesses send bulk SMS, OTP verification codes and WhatsApp Business messages to customers in Malaysia. Globe is operated by Forest Interactive Sdn Bhd and has 20 years of experience.
Is Globe suitable for small businesses?
Yes. You can start from one dashboard screen with no developer, and use free test credits before your first campaign. When your volume grows, the same account supports API connections and invoice billing.
Do I need a developer to use Globe?
No. Upload contacts, write your message, schedule it and track results from the dashboard. Connect by API later if you want to send from your own system.
How much does bulk SMS cost in Malaysia?
You pay per message, and the rate falls as your monthly volume rises. Your rate depends on where you send, how many messages, the type of message and your sender ID. Tell us your volume and we confirm your rate in MYR within one business day. There is no setup fee.
What is the difference between Bulk SMS, OTP and WhatsApp Business API?
Bulk SMS sends the same or personalised message to many numbers. OTP sends a one-time code to confirm a customer's identity. WhatsApp Business API sends approved templates and two-way chat on WhatsApp. Globe runs all three from one account.
Can I include a link in my SMS?
Malaysian rules limit links, phone numbers and requests for personal information in SMS, and networks may block messages that break them. Use WhatsApp when you need links, buttons or images. Globe helps you check your message before you send.
How long has Globe been in Malaysia?
Globe has worked in Malaysian messaging for 20 years.
How quickly can I start?
Tell us what you need and we reply within one business day with your rate and next step. Free test credits let you send before you commit.
Tell us what you are sending.
We will recommend the right channel, confirm your rate and get you started.