Meet customerswhere they already chat.
Talk to customers on WhatsApp through a verified business profile — the same easy console you already use for SMS.
Try 30–170 free conversations — *Depending on destination country and category
Why businesses move to WhatsApp
Direct Communication to Customers
Real-time interaction across Malaysia, answering questions and resolving issues promptly.
Business Profile Branding
A WhatsApp profile with your description, address, contact details and hours, building brand recognition with Malaysian customers.
Legitimacy with a Verified Badge
A verified badge signals authenticity, which matters for trust-sensitive sectors in Malaysia.
Interactive Buttons
CTA buttons that lift engagement and conversion.
Automated Messaging
Quick replies automate responses to common enquiries.
Rich Media
Images and videos for better product presentation and clearer explanations.
Live Order and Notification Updates
Order updates, shipping details and other notifications delivered directly.
Nationwide Reach
Reach customers wherever they are across Malaysia.
Cost-Effective
Efficient spend for the engagement it drives.
What makes WhatsApp different
Six reasons Malaysian businesses are moving customer conversations here.
Healthcare, made easier for patients
The same playbook works across other regulated Malaysian sectors.
The most common use case for healthcare is appointment scheduling. Patients can save time by using the WhatsApp CTA button to book appointments. They can select their doctor and the best time for them.
We'll get you live, start to finish
WhatsApp API onboarding guidance
Meta Business Manager account creation & setup
Verified badge application (subject to Meta approval)
Flexible prepaid service plans with agreement
A dedicated Globe Bulk SMS account manager for ongoing support
Ready to Chat on WhatsApp?
Reach your customers anytime, anywhere with A2P messaging
Try 50 SMS credits on us — *Covers Malaysian and international rates