Reach customerson WhatsApp.
Connect with customers directly on WhatsApp through a verified business profile, with the same easy-to-use interface as your SMS campaigns.
Claim your free credits worth approx. 30–170 conversations* — *Subject to destination countries and conversation categories
Why WhatsApp Business API (WABA)
Direct Communication to Customers
Real-time interaction across Malaysia, answering questions and resolving issues promptly.
Business Profile Branding
A WhatsApp profile with your description, address, contact details and hours, building brand recognition with Malaysian customers.
Legitimacy with a Verified Badge
A verified badge signals authenticity, which matters for trust-sensitive sectors in Malaysia.
Interactive Buttons
CTA buttons that lift engagement and conversion.
Automated Messaging
Quick replies automate responses to common enquiries.
Rich Media
Images and videos for better product presentation and clearer explanations.
Live Order and Notification Updates
Order updates, shipping details and other notifications delivered directly.
Nationwide Reach
Reach customers wherever they are across Malaysia.
Cost-Effective
Efficient spend for the engagement it drives.
Use case — healthcare
The most common use case for healthcare is appointment scheduling. Patients can save time by using the WhatsApp CTA button to book appointments. They can select their doctor and the best time for them.
Essential onboarding services
WhatsApp API onboarding guidance
Meta Business Manager account creation & setup
Verified badge application (subject to Meta approval)
Flexible prepaid service plans with agreement
A dedicated Globe Bulk SMS account manager for ongoing support
Talk to Us Today
Reach your customers anytime, anywhere with A2P Messaging