Enterprise voice,built to scale.
High-performance voice infrastructure for call centres, SaaS platforms, carriers and enterprises across Malaysia, with reliable CLI and Non-CLI routes.
10+ YEARS OF TELECOM EXPERTISE.
VoIP use cases
International calls
Reach any destination worldwide.
Call centres & BPOs
High-volume, low-latency voice at scale.
OTP/verification calls
Priority-routed passcodes, delivered fast.
Customer support & sales campaigns
Outbound and inbound in one platform.
Core voice services
SIP Trunking (Wholesale & Enterprise)
Direct Tier-1/Tier-2 carrier interconnections, intelligent least-cost routing, CLI support, automatic failover redundancy, competitive termination rates for Malaysia and SEA traffic.
International Voice Termination
High ASR/strong ACD through reliable carrier partnerships, real-time route monitoring, stable CLI delivery, PDD optimisation, and coverage across 150+ countries.
DID Numbers (Global Coverage)
Instant provisioning, local/international/toll-free numbers across Malaysia, and number portability without service disruption.
Why Globe Bulk SMS for voice
Security and Fraud Protection
Real-time fraud detection, traffic anomaly alerts, IP authentication, SIP over TLS, SRTP encryption, STIR/SHAKEN support, and PDPA/GDPR-aligned infrastructure.
Direct Carrier Relationships
Working directly with Tier-1/Tier-2 carriers across Malaysia minimises intermediaries and protects call quality.
Intelligent Routing Technology
Continuous monitoring of ASR (40–65%, route dependent), ACD (>2.5 minutes), PDD (<5 sec) and route stability.
24/7 NOC Support
Available around the clock via email ticketing.
10+ Years of Telecommunications Industry Experience
Deep understanding of routing, interconnection and carrier-level quality optimisation.
Carrier-grade voice, ready when you are
SIP trunking, DID numbers and premium routing across Malaysia — talk to our team to get started.